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Praise for "brilliant" adult care team

St Josephs

Our adult care department is celebrating after a recent Care Quality Commission (CQC) inspection rated the adult care services Good, meaning they are performing well.

St Catherine’s Bungalows, which is home to people with complex care needs, St Joseph’s Residential Home, which supports older people, and the Domiciliary Care service, which enables disabled people to live independently, were inspected in March and April. They were rewarded with glowing praise from the inspectors who noted the caring, kind and respectful ethos that lies at the heart of each service.

Father Hudson’s has provided adult care services since the 1980s and strives to ensure that the people they care are supported to live a life of their choosing and take part in activities that are important to them. This was evident to the inspectors who praised the choices given to clients, saying ‘One person did some voluntary work at a local charity shop. We asked the person what they felt about this and they said “Yes”, and smiled and put their thumbs up.’

The caring nature of the service was also picked up on by inspectors, who praised care staff for their dedication and commitment. Many relatives and service users were quoted as saying that staff went “above and beyond” in making sure the care they provide is of the highest quality.

One relative said, “The staff are very caring. They are friendly and genuine. You feel you know them.” Another said, “We are very impressed with the care. Staff are so approachable. She gets very anxious and we've seen the staff sit and hold her hand.”

The CQC rating is a great achievement for the service, reflecting the dedication and hard work shown by all staff and managers. It also gives clients and prospective clients the confidence of knowing that they or their loved ones will be cared for in a way which suits them.

One relative interviewed summarised things simply by saying, “it’s brilliant here!”

The full reports can be found on the CQC's website

Father Hudson’s Care provides services that help disabled adults, older people and those living with dementia to live full and independent lives, where care is provided in a way that matches their needs and preferences. St Catherine’s Bungalows offer specialist care to adults with complex care needs. St Joseph’s Residential Home supports older people and those living with dementia in a warm, friendly and welcoming environment. The Domiciliary Care service empowers disabled people and those with learning difficulties to live independently in the community and in supported living accommodation. Father Hudson’s also run St Catherine’s Day Service, which provides activities to adults from Coleshill and further afield, who have physical disabilities, learning difficulties and complex care needs.

To find out more, you can visit the adult care pages on this website. 

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